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All Posts by Stephen Leitz
About Stephen Leitz
Stephen Leitz is a certified HR professional with over 6 years experience in Human Resources ranging from health care, manufacturing and human capital management software. Stephen currently writes within his professional blog at http://hrprofessionaldaily.wordpress.com.
How Hospital Human Resources Can Benefit Patient Satisfaction Scores
By Stephen Leitz - August 10, 2017
Since the Hospital Consumer Assessment of Healthcare Providers and System went live in 2008, hospitals have had to look closer at their practices to ensure they're meeting the quality outcomes and patient satisfaction, as the Centers for Medicare and Medicaid now tie a portion of reimbursements to the HCAHPS score.
