Limitations and Pitfalls of Telemedicine

The landscape of telemedicine is vast. New companies sprout often, and the structure varies widely. The following comments are based on the author’s decade of providing startup advice to new companies and delivering consults on various telemedicine platforms for companies spread across the country.

6 Best Practices for Building Patient Loyalty

Consumers today have high expectations when it comes to service. Companies such as Amazon, Netflix, and Google have thrived on providing consumers what they want, when they want it. As a result, we are living in an “on-demand” era that has increasingly infiltrated almost every industry, with healthcare being no exception. One may argue that medicine is hardly the same as ordering a video or a new set of bath towels online. However, the reality is that patients are consumers and they are living in an “on-demand” world.  To gain their business and win their loyalty, healthcare organizations and practices must recognize this shift and implement strategies to improve access, convenience, and personalization.

The following are six best practices for building and maintaining patient loyalty…

Private Practice 101 – Tips for Building Your Medical Practice

You have the knowledge and training to provide the best care to your patients, but do you know how to maintain and grow your medical practice? While medicine is a calling, healthcare is very much a business.

Here are a several essential strategies you’ll need to grow your medical practice and keep it off life support.

How Hospital Human Resources Can Benefit Patient Satisfaction Scores

Since the Hospital Consumer Assessment of Healthcare Providers and System went live in 2008, hospitals have had to look closer at their practices to ensure they’re meeting the quality outcomes and patient satisfaction, as the Centers for Medicare and Medicaid now tie a portion of reimbursements to the HCAHPS score.