Medical Assistant Student

Seeking a Medical Assistant Student who under the direction of the Provider, Medical Support Staff Supervisor (MSSS), or designee, the Medical Assistant Student plays a crucial role in providing patient care and excellent customer service within the scope of practice for Medical Assistant Students.

Essential Job Duties:

• Identifying patient healthcare service requirements and addressing any gaps, while being mindful of age-specific needs and protocols.
• Preparing for patient appointments by reviewing and updating patient records before their arrival.
• Conducting patient interviews to determine the reason for their visit (chief complaint) and documenting this information in the electronic health record as per medical support staff workflow protocols.
• Obtaining and recording patient vital signs in accordance with the specific protocol for the patient's age.
• Preparing the examination room and the patient for the examination or procedure to be performed.
• Assisting the provider in medical procedures under direct supervision.
• Reviewing patient treatment plans and providing patient education and discharge instructions as directed by the provider.
• Completing necessary paperwork for recording purposes.
• Handling phone calls, taking messages, and returning patient calls under the provider's direction.
• Ensuring cleanliness, stocking, and preparation of examination rooms between patients in compliance with infection control standards.
• Processing referrals and scheduling appointments for specialized care and diagnostic procedures.
• Serving as a liaison between providers and other care providers.
• Receiving patient reports and delivering them to the appropriate provider.
• Documenting and maintaining records of written procedures, care delivery, and relevant information regarding patient care services.
• Adhering to infection control policies and protocols.
• Ensuring the proper functioning of medical equipment by performing preventive maintenance, following manufacturer's instructions, reporting malfunctions, requesting repairs, maintaining equipment inventory, and evaluating new equipment and techniques.
• Safeguarding patient confidentiality in accordance with HIPAA policies and procedures.
• Following the proper procedures for immunization storage and handling.
• Proficiency in laboratory point-of-care testing.
• Willingness to travel to various locations as required.

Required Minimum Qualifications - Education, Experience, Certificates & Licenses:

• High School Diploma or GED required.
• Proof of current enrollment and successful completion of the first semester of a Medical Assistant Program at an accredited college.
• Proof of completion of 180 externship hours.
• Cardiopulmonary Resuscitation (CPR) certification required.
• Valid Fingerprint clearance card required.
• Driver's License and Proof of Insurance may be required if requesting mileage reimbursement.