General Patient Care Job In Santa Fe, New Mexico
Oncology Patient Navigator / Full-time
This job was posted 7 days ago. Be one of the first applicants.
Santa Fe, New Mexico 87505 Type of Facility: Hospital
POSITION SUMMARY: As an Oncology Patient Navigator (OPN), you will play a crucial role in guiding patients through their cancer care journey, ensuring they receive comprehensive support beyond clinical treatment. The OPN will work closely with patients and their families to address needs, coordinate services, identifying and eliminating barriers to care, and provide valuable information about cancer care options. Your primary focus will be on enhancing the patient experience by removing barriers, facilitating access to resources, and offering compassionate support. Demonstrates compassionate and caring manner with clients in person and over the phone. Additionally, the OPN functions as a patient advocate facilitating accessibility to care and promotes optimal patient-centered care that supports and empowers individuals, respects individual choices and meets health care needs of patients.
Requirements
EDUCATION: Bachelor’s degree required, Master in Healthcare related field preferred.
CERTIFICATION/LICENSES: Oncology Patient Navigator Certification (or obtained within 2 years)
SKILLS:
- Demonstrate basic knowledge of medical and cancer terminology
- Demonstrate familiarity with and know-how to access and reference evidence-based information regarding cancer screening, diagnosis, treatment, and survivorship
- Demonstrate basic knowledge of cancer, cancer treatment, and supportive care options, including risks and benefits of clinical trials and integrative therapies
- Identify potential physical, psychological, social, and spiritual impacts of cancer and its treatment
- Demonstrate general understanding of healthcare payment structure, financing, and where to refer patients for answers regarding insurance coverage and financial assistance
- Demonstrate interpersonal and communication skills that result in the effective exchange of information and collaboration with patients, their families, and health professionals
- Employ active listening and remain solutions-oriented in interactions with patients, families, and members of the healthcare team
- Demonstrate empathy, integrity, honesty, and compassion in difficult conversations
- licensed and non-licensed professionals and act within professional boundaries
- Demonstrate basic understanding of cancer, healthcare systems, and how patients access care and services across the cancer continuum to support and assist patients
- Ability to coordinate various functions and activities for maximum cooperation and integration of services providers and persons receiving care within a clinic for continuum of care services
- Ability to understand and implement sensitivity and culture of care measures appropriate to a diverse population
- Ability to work with various levels of the CHRISTUS organization including clinical, financial, administrative and medical staff.
EXPERIENCE: Minimum of 5 years of experience in a health care setting and related experience with quality, care coordination and oncology preferred.
NATURE OF SUPERVISION:
-Responsible to: Manager, Cancer Center
ENVIRONMENT:
- Blood borne pathogens - A
Well-lighted office area. Occasional exposure to activities and infectious diseases in patient care areas.
PHYSICAL REQUIREMENTS: Ability to move around settings of care. Requires close work, good vision, dexterity to write as well as to use computer keyboard. Ability to handle stressful situations.
CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.