Business Professional Job In Santa Fe, New Mexico
Systems Analyst EPIC Operations/Full-Time
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Santa Fe, New Mexico 87505 Type of Facility: Hospital
POSITION SUMMARY: The Systems Analyst I is expected to configure and provide fundamental functional and technical support for the specified set of applications to a variety of business and clinical users. This position collaborates with the user community to resolve technical problems and application performance issues as well as support optimization and enhancement efforts. This entails customer-centric workflow and technical knowledge as well as contribution to the analysis, design, development, testing, and documentation, and implementation activities of assigned applications. The position will assist with analysis and timely resolution of problems within the software applications, and provide support for maintenance and upgrades
Requirements
MINIMUM QUALIFICATIONS:
EDUCATION: Bachelor degree in a relevant field preferred
An advanced Information Systems or Business degree will be considered an asset. Information system training preferred
CERTIFICATION/LICENSES: If supporting Epic, Proficient or Certified status in one supported module required within 6 months of start date.
SKILLS:
- Ability to work independently with limited supervision
- Conceptual, analytical, and problem-solving skills.
- Ability to prioritize and work through conflicting demands leveraging critical thinking and decision-making skills;
- Excellent communication skills, both oral and written.
- Organizational and time management skills; ability to adapt quickly to changing priorities; ability to successfully manage multiple tasks simultaneously
- Excellent customer service skills
- Working knowledge of Microsoft Office and other productivity tools, and assigned applications and technologies preferred.
EXPERIENCE:
Minimum Qualifications:
Four (4) years of experience in an information technology discipline, or healthcare operations including any clinical department, medical records, patient access, or revenue cycle.
Relevant bachelor degree may substitute for (4) years of relevant experience.
NATURE OF SUPERVISION:
-Responsible to: Assigned to a Manager of Information Systems
ENVIRONMENT:
The position provides support in a 24/7 environment which will include rotating on-call support duties during off hours, weekends and holidays. May be required to travel to perform duties. May be required to work outside of normal working hours during on-call rotation or during significant outages or due to project demands. May be required to work long hours during critical problems or due to project demands.
Bloodborne Pathogen: A
General office setting with exposure to computer room environment.
PHYSICAL REQUIREMENTS: Ability to lift and transfer objects typically not in excess of 50 lbs. Extended use of video display terminal and keyboard utilizing sound ergonomic principals.
CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.