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CHRISTUS Health Physician Jobs

General Patient Care Job In Santa Fe, New Mexico

Patient Advocate Patient Relations/Full-time

This job was posted 2 days ago. Be one of the first applicants.

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Company: CHRISTUS Health Profession/Specialty: General Patient Care Location: 455 St Michaels Drive
Santa Fe, New Mexico 87505
Type of Facility: Hospital
Job Description
Description

POSITION SUMMARY: Ensures that the patients and families cared for in the hospital are treated with dignity and respect and their needs and wants are addressed when feasible, providing outstanding customer service.  Serves as a resource for patients lacking family/friend support, responsible for answering patients’ questions and concerns raised to them or identified during rounds. Responsible for monitoring the needs of the patients in designated waiting areas and rounding within inpatient nursing floors and the emergency department to attend to patient and family experience concerns.  Facilitates memorable experiences for patients and families, as well as enhances the therapeutic environment. 



Requirements

MINIMUM QUALIFICATIONS:

EDUCATION: High school diploma or equivalent required.

CERTIFICATION/LICENSES:  N/A

SKILLS:

  • Excellent human relations and oral, written and listening skills required
  • Knowledge of roles of each hospital department
  • Excellent patient, family and community interaction skills
  • Bilingual skills preferred.

EXPERIENCE: Five years experience in a medical environment.

NATURE OF SUPERVISION:

-Responsible to:  Patient Relations Manager

ENVIRONMENT:

- Blood borne pathogens - A

Well-lighted office area. Occasional exposure to activities and infectious diseases in patient care areas.

PHYSICAL REQUIREMENTS: Must be able to handle emergency/crisis situations. Prolonged, extensive or considerable standing/walking. Hearing and visual acuity within normal limits. Utilizes available tools to prevent worker injuries. May be required to lift, push, pull or carry up to 50 lbs.

EOE
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Job Map - 455 st michaels drive Santa Fe, New Mexico 87505 United States
CHRISTUS Health Physician Jobs
About CHRISTUS Health

CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures.

Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ.

To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.

EXTENDING THE HEALING MINISTRY OF JESUS CHRIST

We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.

Contact Information
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