Project Manager Senior - Performance Improvement

Summary:

The Senior Project Manager is responsible for managing the performance and functions of assigned projects. This entails planning, reviewing and controlling the activities and conduct of project team members and/or team leaders for multiple project teams charged with the analysis, requirements definition, selection, implementation and review of major information technology systems. Provides assistance in the management of contracts and budgets for projects that may involve multi-million dollar agreements. The Senior Project Manager is responsible for management of system and department-level projects, performance improvement initiatives, and process re-design affecting the business and care processes to support organizational operations. This position is responsible for providing ongoing managerial, technical and motivational leadership, in line with the organization’s values and goals, to ensure the consistent delivery of high-quality, cost-effective projects and services by highly qualified trained and committed professional staff. The Senior Project Manager is responsible for driving initiatives and working collaboratively with other associates involved in managing and supporting projects, including Project Managers, Business Analysts, Operational Leaders, and others. The Senior Project Manager provides input into the development and progress of the Project Management Office which includes a proactive approach in managing, identifying, and correcting issues within projects and/or operational processes through collaboration with leaders, Director of PMO, and Vice President of Performance Improvement.

Responsibilities:

• Provides input into the development and processes of the Project Management Office. 
• Assists in the negotiation of contracts as outlined as part of the Project Management Office and/or within scope of assigned projects. 
• Development and execution of detailed pre-implementation and implementation work plans and provides a single point of contact for internal staff and Health Plan team. 
• Planning, reviewing and controlling the activities and conduct of project team members and/or team leaders for multiple project teams charged with the analysis, requirements definition, selection, implementation 
• Plans, prioritizes, manages and schedules multiple large, complex projects, often overseeing multiple efforts and coordinating activities within the Project Management Office. Assigns technical, supervisory, administrative and financial resources to meet approved corporate and regional project schedules and goals. 
• Plans, prioritizes, delegates and reviews the work of assigned project teams, establishes schedules and methods for achieving project goals and objectives; and reviews work products, makes corrections and coordinates staff training and development efforts. 
• Develops and implements effective written mechanisms to document and report on all plans, priorities, schedules and the current status of all projects. Assist with the development, implementation, communication and promotion of strategic and tactical plans. 
• Develops, plans and manages detailed project budgets, tracking all capital and operational expenditures and regularly reporting the budgetary status of all assigned project budgets 
• Establishes and monitors project quality objectives, milestones and benchmarks. Develops and implements effective tools to measure performance against these standards, and to document and regularly report on all plans, priorities, schedules, budgets, team assignments, and the current status of assigned projects. 
• Identifies the impact across all functional work teams that may negatively impact daily activities or the effectiveness of the project. 
• Develops standards for maintaining data integrity Provides ongoing leadership and motivation to ensure that the project teams are focused, committed and capable of producing expected results. Creates and maintains a teamwork environment conducive to productive output, successful project delivery and ultimately meeting organizational goals associated with major efforts. 
• Communicate, orally and in writing, with all staff levels to provide understanding and ownership of organizational objectives. Provides effective oral and written communications to staff to facilitate understanding, ownership and accomplishment of project goals and objectives. Demonstrates strong interpersonal skills, possesses good negotiating skills and promotes teamwork among IM, user, vendor and consultant team members. 
• Interfaces with and supports staff in all areas and at all levels in the definition of requirements, selection, design, development, and implementation of assigned project by Director of Project Management. 
• Maintains follow-up process for system deficiencies and issues reports. Analyzes and recommends procedural standards and changes to enhance user tasks and correct problem areas, as they become known 
• Utilizes complex project management tools (e.g. Project 2003) to define boundaries, set priorities, plan, and manage multiple projects. Develop detailed project schedules for all assigned projects, mapping dates and resources to tasks. Monitor progress and resolve approved deviations from plan. 
• Actively mentors other project managers and analysts, providing education and support for skills development and troubleshooting of project management concerns affecting active or proposed projects. Perform other duties and special projects as assigned. 

Requirements:

Education/Skills

• Bachelor's degree in healthcare, business management or a related field or equivalent experience (minimum 10 years) required
• Working knowledge of healthcare operations, including hospital and clinic management, healthcare information technology systems and project management and/or performance improvement methodologies
• An advanced degree will be considered an asset
• Understanding of the healthcare industry and business/clinical disciplines
• Problem solving skills
• Patience, strong customer service skills
• Proven Leadership in a business and/or healthcare environment
• Multi-tasking ability
• Time Management
• Interpersonal skills
• Vision, understanding of healthcare trends and technology impacts

Experience

• Ten years of employment experience in in a healthcare, clinical, or business management environment
• Five years of successful project management/leadership experience in an information systems role required

Licenses, Registrations, or Certifications

• PMP Preferred

Work Type:

Full Time

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