Clerical/General Office Job In Longview, Texas
Scheduler Senior - Specialty Orthopedic Surgery - Full Time
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Longview, Texas 75605 Type of Facility: Hospital
Summary:
The Scheduler is responsible for coordinating schedules and/or surgical add-on scheduling requests for same-day and next-day add-on procedures. The Senior Scheduler will work closely with Specialty Team Leaders/ Charge Nurses and Perioperative Nursing. The objective is to facilitate efficiency in the utilization of clinical staff and coordination of scheduled surgeries and add-on surgeries throughout the day in a customer-friendly manner. The Senior Scheduler will enter patient flow data throughout the day to maintain the EPIC board, multi-task the entire shift, answering phones, coordinate with physician offices, Preop, and PACU staff, and ensuring effective communication throughout the department.
Responsibilities:
- Speak with patients over the phone to schedule, remind and follow up on appointments.
- Add, cancel, or make changes to appointments.
- Prepare daily call sheets.
- Perform patient intake, including the completion and filing of all necessary records.
- Resolve appointment conflicts for staff and patients.
- Produce and process schedules and reports as they are requested by leadership.
- Adhere to basic standards of organizational policy /procedures by planning and coordinating resources.
- Perform other duties as assigned.
Requirements:
Education/Skills
- High School Diploma
- General working computer knowledge, including Word, Excel, and Internet.
- Excellent interpersonal skills.
- Ability to perform more than one task at a time and solve problems quickly.
Experience
- 1 - 3 years of experience in a related area.
- Surgical and/or medical office experience
Licenses, Registrations, or Certifications
- None required
Work Type:
Full Time
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CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.