Patient Access Representative Senior - Business Office - Full Time

Summary:

The Patient Access Representative Senior must demonstrate a consistently high degree of proficiency in their primary position within the Patient Access Department of CHRISTUS Health. The Patient Access Representative Senior is responsible for various activities in the department. This position's main purpose is to evaluate unbilled accounts for qualification for combining with another account according to government and other payer regulations. In addition to performing the job duties as outlined in the job description of their primary role, a Patient Access Representative Senior must meet the accountabilities outlined below. 

The Patient Access Representative Senior carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health, and fully supports CHRISTUS Health's core values of Dignity, Integrity, Compassion, Excellence, and Stewardship. 

Requirements:

Education/Skills

• HS Diploma or equivalency required
• Post HS education preferred

Experience

• Prefer three (3) years of experience and working knowledge in the Patient Access Department.
• Experience calculating expected reimbursement according to payer regulations and/or contracts
• In-depth knowledge and ability to maneuver efficiently through Patient Accounting Systems, Documenting and, inputting correct information in patient’s accounts in a timely manner.
• Good technical aptitude working with a variety of MS Office products (Word, Excel, PowerPoint, Outlook) and/or ability to learn and develop more advanced skills with various applications.
• Strong verbal and written communication skills. Ability to effectively and efficiently articulate ideas to team members and management in a timely manner.
• Good understanding of the various areas of government, non-government programs, billing, customer service, and cash applications.
• General hospital A/R accounts knowledge is required.
• College education, previous Insurance Company claims experience, and/or health care billing trade school education may be considered in lieu of formal hospital experience.
• Understanding of alternative Business Office financial resources and the ability to provide information and/or recommendations related to these sources of recovery are preferred.

Licenses, Registrations, or Certifications

• None required

Work Type:

Full Time

EEO is the law - click below for more information: 

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

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