Supervisor Patient Access, Admitting, West Beaumont Hospital - Full time

This position is for our new CHRISTUS West facility that will open in March of 2025!

-Upon hire you will train at CHRISTUS facilities in Beaumont and Mid County until the facility opens up.

Summary:

The Patient Access Representative Supervisor plays a vital role in ensuring the smooth and efficient operations of the Patient Access department. This position is responsible for a wide range of essential duties, including patient registration, insurance verification and eligibility, pre-certification, and the collection of co-payments, deductibles, and prior balances. Additional responsibilities include financial screening, scheduling, cashiering, cash posting, safeguarding patient valuables, and maintaining quality assurance standards.

The role also encompasses key operational functions such as PBX operations, bed control, patient escort services, and delivering exceptional customer service. With a focus on accuracy, efficiency, and a patient-centered approach, this position supports the department in providing an outstanding experience for patients and their families. 

Requirements:

Education/Skills

 High school diploma preferred; formal licensing in office management or equivalent experience. 

Patient Access Rep Senior 

Experience

Two or three years current experience in office management or equivalent in a health care setting, wherein supervised at least one individual. 

Licenses, Registrations, or Certifications

• Demonstrate proficiency and superior knowledge of Patient Access operations 

• Exhibit knowledge and compliance of regulatory requirements in Patient Access 

• Excellent communication and organizational skills 

• Demonstrate excellent customer service skills 

• Apply principles of process improvement methodologies 

• Recognized ability to develop, mentor and train other associates 

• Must be able to follow detailed instructions and perform repetitious tasks 

• 45 wpm typing required 

• Computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers, fax, copier, scanner, and credit card machines required 

• Proficient in office automation applications such as Microsoft Office 

• Skilled in interpreting and analyzing data 

• Demonstrated contribution and achievement of department collection initiatives 

• Ability to read, comprehend and retain information 

• Perform mathematical calculations proficiently 

• Knowledge of basic medical terminology required 

• Associate timely completes all required educational assignments. 

• Bilingual (English/Spanish) preferred 

Work Type:

Full Time

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https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

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