Information Technology Job In Irving, Texas
System Administrator Lead - IM Enterprise Service
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Irving, Texas 75039 Type of Facility: Hospital
Summary:
The System Administrator Lead role is a collaborative role requiring continuous interaction with Multiple internal and external stakeholders related to configuration, testing, implementation and overall stakeholder satisfaction.
Responsibilities:
- Demonstrates requirements gathering and analysis, solution design, development task management, quality assurance and release management.
- Demonstrates working knowledge of ServiceNow core architecture and especially modules such as Service Catalog, Incident/Change/Problem Management, Asset Management, CMDB, Knowledge Management, Project Portfolio Management, and Self-Service Portal.
- Experience Integrating ServiceNow with third-party tools.
- Effectively analyze and problem solving skills.
- Ability to work directly with internal (IM) and external clients.
- Collaborate effectively to develop solutions and handle general updates and configuration changes/requests.
- Identify system deficiencies and recommend solutions.
- Ensure the latest release of the ServiceNow application is implemented in a timely manner with minimal or no disruption.
- Ensure appropriate tools and processes are in place to have a development/test/production environment that is reliable and reproducible.
- Work closely with the PMO to ensure appropriate project documentation is available for each new initiative or enhancement.
Requirements:
- Bachelor degree in Computer Science or related field preferred, or equivalent experience (8 plus + years) recommended.
- Working knowledge of mainframe, midrange, and microcomputer, networking strategies, environments, equipment, development tools and methodologies.
- Working knowledge of mainframe or midrange operating systems such as UNIX, Linux, Windows 2000, Windows 2003, and Novell NetWare.
- Project Management.
- Problem solving skills.
- Patience, strong customer service skills.
- Multi-tasking ability.
- Time Management.
- Detail oriented.
- Interpersonal skills.
- Eight plus years of progressive responsibility in an information system environment with technical experience in one or more of the following areas: system maintenance and support, database administration, operating system configuration, system monitoring, troubleshooting, software implementation and support recommended.
- Certified Netware Engineer, Microsoft Certified Systems Engineer, Unix/Linux certification, Storage Certification or other industry designations, a plus.
Work Type:
Full Time
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CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.