Lead Certified Medical Assistant

Requisition ID: 2025-48021
Location: US-FL-Fort Myers
Position Type: Full Time
HR Rep / Recruiter: Marcia Harrison
Contact: marcia.harrison@pediatrix.comResponsibilities

The Lead Medical Assistant provides direct patient care and works with other members of the healthcare team to provide comprehensive care to our patients and their families.

• Functions as a resource for Medical Assistants (MA) in their principal duties and responsibilities.
• Provides training and support to MA staff for the EHR and scheduling programs.
• Provides resource support for MA interactions with physicians and payer interactions.
• Provides support to MA staff by playing a key role in implementing and executing core initiatives.
• Plays a supporting role in training and orienting new staff.
• Provides input in creation of front office processes and protocols.
• Supports practice management in institution of white page policies.
• Works directly with practice management with scheduling templates.
• Participates in revenue cycle by ensuring authorizations and referrals are in place and notifying the Billing Associate of needs for further authorizations.
• Maintains strict confidentiality in accordance with HIPAA regulations and Company policy.
• Communicates effectively and courteously and demonstrates a caring attitude toward patients and their families.
• Acts in a non-directive, non-judgmental manner recognizing an individual’s religious, ethical, and moral opinion/belief. Treats all patients and their families with dignity and respect.
• Presents a positive, professional appearance and conveys a professional demeanor in the performance of assigned duties.
• Responsible for following all facility, organization and department precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others.
• Completes compliance requirements as needed.
• Performs other duties as assigned or requested.

Qualifications

Education Level: Diploma from an accredited program for Medical Assistants required. MA Certification required.

 

Experience Years: Minimum of five years’ experience in a healthcare setting.

 

Experience Industry: Healthcare

• Excellent verbal, written and interpersonal skills.
• Ability to react calmly and effectively in emergency situations.
• Maintain CPR certification.

Benefits and Compensation

Benefits for Full Time employees and qualified dependents: 

• Medical, Prescription, Dental, Vision Insurance
• Progyny Fertility Benefits
• Livongo Diabetes Management
• Teladoc Health and Second Opinion Services
• Smart Shopper
• 401(K) Thrift Program & Sharing Plan**
• Employee Stock Purchase Plan (ESPP) – 15% discount*
• Basic Employee; Spouse; Child Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Employee Optional Life and AD&D
• Short & Long Term Disability
• Pre-Tax Health Savings Accounts (HSA)
• Employee and Dependent Flexible Spending Account (FSA)
• Family Medical Leave Act (FMLA)**
• Parental Leave Benefit
• Sick Pay Bank
• Employee Assistance Program (EAP)**
• Group Aflac Policies
• Identity Theft Protection
• Employee Charitable Fund
• Care.com
• Various Discount Programs

*Part Time Regular employee classifications also receive this benefit

**Available to part-time regular and part-time casual employees aged 21 and over

About Us

 

Pediatrix Medical Group is one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group’s high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives. 

 

Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers.

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Pediatrix is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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