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Posts Tagged "Human Resources"

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Healthcare Survey Highlights Challenges for Recruiters

By Riia O'Donnell - November 29, 2018

In such a tight market, every organization is competing for the best talent. The hiring process (from application, to background screening, to onboarding) needs to be candidate friendly and go as smoothly and quickly as possible. This is the first opportunity to show the candidate just how welcoming and efficient the organization can be. Every part of the process, including aspects that may involve a vendor, like background screening, can reflect the values, the brand, and the vision an organization wants to promote. If any part of this process breaks down, it is an opportunity for the candidate to look to another employer. With this in mind, processes and platforms that make the hiring process easy, mobile first, and respectful of the candidate’s time are where we see focus in the recruiting and hiring process. All of these efforts put the candidate experience at the forefront of the process and set the tone for their employment...

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Healthcare Survey Highlights Challenges for Recruiters

Unconscious Bias is Affecting Your Institution

By Riia O'Donnell - June 28, 2018

Whether based on experience or fear of the unknown, we all hold biases. But unconscious biases can be difficult to address; many people reject the concept that they hold them. With a baseline norm of denial, how can institutions deal with unconscious bias?

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Unconscious Bias is Affecting Your Institution

How to Measure ROI in Healthcare Recruiting

By Riia O'Donnell - June 19, 2018

ROI is calculated by the amount spent on a specific hire, and it goes further to add in costs post-offer: training time, lost production, etc., to measure the actual costs involved in affecting the hire and whether it was worthy of the effort. Beyond the cost to bring a staff member on board, ROI can be used to calculate the actual time it takes to repay the investment in the new hire.

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How to Measure ROI in Healthcare Recruiting

How to Give Feedback Even When You Hate Conflict

By Crystal Jones RN - March 8, 2018

An online poll conducted by Harris Poll found that 69% of managers stated that they are uncomfortable communicating with employees. A whopping (but not surprising) 37% said they dislike giving direct feedback to an employee.

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How to Give Feedback Even When You Hate Conflict

Five Ways to Choose Between Terrific Candidates

By Riia O'Donnell - October 17, 2017

You’ve done a great job recruiting for your newest opening. The screening is done, first and second (and sometimes third) interviews are complete, references are checked, and you’re ready to make a hire.  The problem is – all the candidates are equally qualified. How do you decide whom to choose?

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Five Ways to Choose Between Terrific Candidates

Resume Screening 101: 10 Resume Red Flags

By Riia O'Donnell - September 12, 2017

Eliminating red flag resumes gives you time to carefully evaluate remaining candidates. The result could be a perfect match.

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Resume Screening 101: 10 Resume Red Flags

How Hospital Human Resources Can Benefit Patient Satisfaction Scores

By Stephen Leitz - August 10, 2017

Since the Hospital Consumer Assessment of Healthcare Providers and System went live in 2008, hospitals have had to look closer at their practices to ensure they're meeting the quality outcomes and patient satisfaction, as the Centers for Medicare and Medicaid now tie a portion of reimbursements to the HCAHPS score.

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How Hospital Human Resources Can Benefit Patient Satisfaction Scores

The Millennial Revolution in Healthcare

By Riia O'Donnell - April 18, 2017

We’ve all heard the success and horror stories about hiring millennials: they’re dedicated/they’re slackers; they work hard/hardly work. Now the largest generation in the workforce (34%), millennials

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The Millennial Revolution in Healthcare

Why good employees quit and how to prevent it

By Susan Gulliford CPRW - March 21, 2017

It is as important as ever for hospitals and clinics to keep top-performing employees. Many organizations, unfortunately, fail to retain the best people. Often it comes down to mistakes in management. Below are some 5 things that drive employees crazy and how you can prevent good people from walking out your door...

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Why good employees quit and how to prevent it

Performance Reviews That Work for Everyone

By Susan Gulliford CPRW - May 31, 2016

Performance evaluations are a tool to communicate expectations and share feedback with employees. However, not every organization creates evaluations that fulfill these goals. When hospitals and practices

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Potential vs Performance